Translated for your convenience — the English version is the authoritative version and prevails if there is any difference.
The Esoteric Eye · Effective 2026-10-01
We want every purchase to feel fair. Here is exactly how refunds and cancellations work.
The Living Eye (subscription)
Cancel any time — you keep everything until the end of the period you have paid for, and you are not charged again.
If a refund is issued, it returns to your original payment method through Gumroad, usually within a few business days.
Duplicate or mistaken charges
If you were charged twice, or charged after cancelling, we will refund the extra charge promptly — just tell us.
How to ask
Write to us via Contact with the email you used at checkout and the date of the charge. Approved refunds go back to the original payment method and usually appear within 5–10 business days, depending on your bank.
A note on readings
The Esoteric Eye is for entertainment and self-reflection. If a reading never arrives, tell us and we will make it right.